Since you rent directly from Premier Storage 2, this we will be handling your repair from start to finish! Please continue filling out this form...

Dear Owner, many repairs will be your responsibility including but not limited to: damage caused by you or your guest, door repairs & adjustments, some electrical, etc.

You may continue filling out this form, however, your item may not qualify as a covered item from the owner's association. If it is an item not covered, we can refer you to our recommended vendors: Ontrack Overhead Doors: 928-726-5295 Specialty Electric: 928-783-3086

You are renting from an individual owner / investor. They are responsible for the requested repair.

Please contact your landlord directly for this request. 

REPAIR ACCESS: Technicians need access to the unit AND the components needing repair. For example: door adjustments technician needs a minimum of 5'-7' depth inside unit along the whole frontline to have room for a ladder.

*Please verify sufficient access pathways inside unit prior to submitting request.

*If vendor can't complete repair due to inablilty to access repair item, you will be responsible for any excess trip fees.

(Please contact the office if you need assistance with access coordination, such as temporary vehicle parking to move a vehicle out of the way for repair access.)  

Your request will not be scheduled with vendor until the key is at the office or combination has been provided.

There is a dropbox onsite if you need to drop off key after hours. It is located in the hallway behind the office near the restrooms.

We will initiate the repair request with the appropriate vendor and provide them your phone number to finalize scheduling directly with you.

Scheduling must be during normal business hours.

Please put a reminder on your calendar so you do not miss your appointment.

*Failing to show up at your appointment may result in unneccessary trip fees from the vendor which you will be responsible for. Additional fees for your failure to show up will automatically be added to your account.